Professor

Choi Sunmee

Affiliation: Yonsei School of Business, Seoul, South Korea

choi.sunmee@vinuni-scopus.fake

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Scopus ID: 9248680500

https://orcid.org/0000-0001-8213-9951

Introduction

Affiliation: Yonsei School of Business, Seoul, South Korea

Research Output

Development and validation of the pick-up service quality scale of the buy-online-pick-up-in-store service

Lee Yeonjoo, Choi Sunmee, Field Joy M.
  • Operations Management Research
DOI: 10.1007/s12063-020-00161-0
  • Buy-online-pick-up-in-store
  • Click-and-collect
  • Omnichannel retailing
  • Pick-up service
  • Scale development
  • Service quality

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Keyphrases

  • Buy-online-pick-up-in-store
  • Click-and-collect
  • Omnichannel retailing
  • Pick-up service
  • Scale development
  • Service quality

Computer Science

  • Strategy and Management

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