“Robot Rooms”: How Guests Use and Perceive Hotel Robots
Abstract Robot-assisted hotel services get generally high marks in a study of guests at 88 hotels in China. Guests reported making fairly frequent use of the robots, primarily for such relatively simple functions as turning on the lights and turning off the TV. Chief problems occur when the robot cannot recognize operation commands, when guests
Post-COVID-1 9 Reflections Around the World: A New AJPH Forum
Abstract Emotions are key drivers of consumption in the tourism and hospitality sector. Therefore, advancing our understanding of the determinants of consumer emotions is critical for tourism and hospitality marketers to effectively influence consumer affect-driven consumption behavior. However, research on the determinants of pre-consumption emotions remains under-explored. This study aims to fill the research gap
Vietnam a Country in Transition: Health Challenges
Abstract Vietnam’s Gross National Income per capita has increased from US$110 in 2000 to US$2400 in 2018and is projected to have an urbanization rate of 40% by early 2020. So, how have these socioeconomic changes affected health issues in the country? This question is answered in the research paper titled “Vietnam a country in transition: