Service Quality Issues in the Triad of Sharing Services: Conceptualization of Issues and Propositions for Solutions
Abstract: Sharing-service business models face their own unique operational issues. The human aspect of the operation is particularly different from traditional service business models, and therefore requires special attention. One in that aspect is “increased role of customers in service production/delivery process” in sharing-service models. The primary goal of this study is to identify such
Lived experiences of sexual violence among trans women of colour in Australia: What can we do for Vietnam?
Research Abstract: Transgender (trans) women are at higher risk of sexual violence than cisgender women. Transwomen of colour face discrimination and violence on the basis of the intersection of their gender and racial identities, and for some, their sexual identities as queer women. However, there is an absence of Australian research investigating the experiences of
Corpus Linguistics – How do computers analyze human language?
Most of us have probably had the experience of using translation software and receiving the wrong message. Why does this happen? And how do these language technologies work? In this seminar, we will discuss the science behind computational linguistics systems and their areas for improvement in the future. About the Speaker: Dr. Bui Thanh Tuong